In the field of export promotion, Switzerland Global Enterprise works with private experts for over half of all the consultancy mandates1. Because of regulation by the State Secretariat for Economic Affairs (SECO) the consultancy mandates are rather limited in size. The average value of the consultancy contracts with private experts is about CHF 23002.
The assignment of consultancy mandates to private experts is done based on internal rules of competency and procurement as well as the following criteria for allocation:
Country skills through individual projects / Prolonged stay / Home country / Countries experience
Industry-specific and cross-Industry knowledge / Sector Experience
Number of staff / Branches / Age of the company / Cooperation partner
Professional knowledge / Professional commitment / Professional education / Professional training / Professional experience
Problem solving / Conceptual approach / Abstract and lateral thinking / Analytical thinking / Ability to formulate objectives / Knowledge of methods / Methodological experience
Teamwork skills / Communication skills / Tolerance / Constructive criticism
Ability to give and receive criticism / Sensitivity / Flexibility / Creativity / Motivation / Emotional intelligence
Demonstrable skills through implementation of other projects / Quality of verifiable references / Certifications
Project scheduling / Continuous project controlling / Continuous project communication / Project management experience
Customized offer / Problem definition / Objectives / Method / Solution creativity / Solution feasibility / Time schedule / Milestones / Project communication / Costs / Terms & Conditions / Overall quality of documents
Moreover, efforts are made to achieve a diversified allocation where possible. On average, private experts each receive one consultancy mandate3 per four-year period. The success in issuing consultancy mandates to private experts is demonstrated by the degree of customer satisfaction. Customers of Switzerland Global Enterprise rate the cooperation with private experts at an outstanding degree of satisfaction averaging 90%4.